Privacy Policy
Privacy Policy
This policy explains what Bonnie collects, why we collect it, how AI-related processing works, and the choices available to users and customers.
Scope
This Privacy Policy explains how Bonnie collects, uses, discloses, and protects personal information when you visit our websites, contact us, join a waitlist, request services, or use Bonnie products and AI-powered features.
This Policy applies to information we collect directly from you, automatically through your use of our services, and from trusted third parties such as authentication, analytics, payment, and infrastructure providers.
Information We Collect
The information we collect depends on how you interact with Bonnie. In general, we collect the categories below.
- Contact and profile information, such as your name, email address, company name, role, and communication preferences.
- Commercial and transaction information, such as plan details, billing contacts, and records of purchases or demos, when applicable.
- User content and AI inputs, such as prompts, files, messages, instructions, feedback, and outputs generated through Bonnie services.
- Usage and device information, such as IP address, browser type, operating system, referring URLs, feature activity, crash logs, and approximate location derived from IP.
- Cookie and similar technology data used for authentication, analytics, remembering preferences, and measuring performance.
- Information from third parties, such as sign-in providers, payment processors, enterprise administrators, integration partners, or publicly available sources you authorize us to access.
How We Use Information
We use personal information to operate, secure, and improve Bonnie, communicate with you, and comply with legal obligations.
- Provide, maintain, and support our services and business operations.
- Authenticate users, manage accounts, and personalize product experiences.
- Process prompts, files, and other inputs to generate AI-assisted outputs and workflows.
- Monitor service performance, debug issues, prevent abuse, and enforce our terms.
- Send transactional, product, security, and marketing communications consistent with your preferences and applicable law.
- Analyze trends, measure engagement, and improve models, interfaces, and product quality using aggregated or de-identified data where appropriate.
AI and Automated Processing
Bonnie uses automated systems and AI models, including models hosted by Bonnie and by service providers acting on our behalf, to process instructions, content, and context needed to generate responses, automations, summaries, code, and other outputs.
Because AI systems can produce incorrect, incomplete, or unexpected results, you should review important outputs before relying on them. If Bonnie uses customer content for model training, fine-tuning, or evaluation beyond delivering the requested service, we will do so only where the relevant product terms, settings, or your separate consent permit it.
Data Retention
We retain personal information for as long as reasonably necessary to provide the services, honor our contractual commitments, resolve disputes, enforce agreements, meet legal requirements, and maintain appropriate business records.
Retention periods vary based on the type of data, the sensitivity of the information, the context in which it was collected, and whether we need it for security, fraud prevention, or legitimate business purposes.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing activities.
You may also opt out of marketing emails by using the unsubscribe link in those messages. You can manage browser settings to limit cookies, although some site features may not function properly if you do.
To make a privacy request, contact us at developers@bonniebuilds.com. We may need to verify your identity before fulfilling certain requests.
Security and International Transfers
We use administrative, technical, and physical safeguards designed to protect personal information. No security measure is perfect, and we cannot guarantee absolute security.
Bonnie and its service providers may process personal information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
Children, Changes, and Contact
Bonnie is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the Last Updated date above.
If you have questions about this Privacy Policy, contact us at developers@bonniebuilds.com.